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Support

a reflection of our collective consciousness

Tips for providing website feedback

When redesigning any website it is inevitable that you, the client, will be involved with the process and ultimately you will be expected to provide feedback on design concepts. A skilled designer will carefully explain the design concepts, and the reasons behind the design decisions, to provide you with an explanation as to how they […]

.uk domains are now available

As we advised in the spring, the .uk domain names are now available to purchase and we strongly recommend that you do this. At this stage it is not a priority to redirect the domain to your site, the most important thing is that you register the domain (if you are the default ‘owner’ of […]

Heartbleed Bug Information

What is the Heartbleed Bug ? You may already have seen the news reports concerning this bug and may be wondering how serious it is. The answer is that it is extremely serious. The software affected is installed on millions of machines throughout the Internet and is used by some of the largest companies around [Google, […]

Pre – orders for .UK domains

We sent out some information late last year with regards to the new domain extensions the .uk. Everyone owning a unique .co.uk, .org.uk, .me.uk, .net.uk, .plc.uk or .ltd.uk will be able to purchase the .uk equivalent. All .uk domains will be reserved for the owner of the existing domain equivalent from June 10th 2014 and […]

Why Have a Support Contract ?

As many of you will be aware, the country has suffered nothing short of a battering over the last few months and down in Cornwall we’ve seen a fair amount of damage caused by some of the fiercest storms in many years.  The reason for writing this post was that I recently learned a harsh […]

Safer Internet Day 11.02.2014: Let’s create a better internet together

Safer Internet Day 11.02.2014: Let’s create a better internet together  Be it on a desktop, mobile or tablet I think it’s safe to say that a huge number of us use the internet, lots of you, like us, will use it practically every day whilst others will tend to use it less frequently. Safer Internet […]

Christmas Closing

Just a Reindeer…. I mean a reminder It’s now only a matter of days until the festive season is upon us, we had our staff Christmas party on Saturday at Mustard & Rye in Truro which was a great opportunity for us all to get together, eat lots of food, play with our Secret Santa’s […]

Domain Change – The trimming of .co.uk to .uk

Nominet – a British internet registry organization – has announced the option of shortening .co.uk domains to .uk. Don’t panic! All existing .co.uk web domain owners will get priority over the .uk domain for the first five years, following the initial five year period the .uk suffix will be made available for others to snap […]

Google Algorithm Updates – May & June 2013

Google is always testing and tweaking the search results we see when we perform a Google search and no two people will see the same search results page. The search results pages are heavily influenced by whether you are logged into Google, where you are and how much Google has personalised your particular search results […]